Technicians
Your jobs, first thing.
Open the app and your assigned work orders are there — on a phone, in the bay or in the field.
Assigned jobsPhone
AppSite Tech
The technician’s view of the day.
Tech Portal is the technician’s side of the shop: the work orders assigned to you, the status lifecycle walked one step at a time, time tickets with billed hours — and notes that are public to the customer or internal to the shop.
Who it’s for
Anyone who turns a wrench.
Shops
Hours that bill themselves.
Time tickets with billed hours land on the work order as the job moves through its statuses.
Time ticketsBilled hours
Customers
Notes that reach the right reader.
A public note goes to the customer’s portal; an internal note stays in the shop. The technician chooses, every time.
Public notesInternal notes
The jobs console
Land on the work, not a dashboard.
Tech opens straight onto the jobs: each work order walked through its lifecycle, time logged against it, notes marked public or internal — the same work order Service and Invoice hold.
- Assigned work orders — first thing.
- Status lifecycle — walked one step at a time.
- Time tickets — with billed hours.
- Public and internal notes — the customer sees only the public ones.
- One work order — the same record Service and Invoice use.
From an assigned job to a billed one in three steps
Open, work, log.
Step 1 · Open
Open your job.
It is already assigned to you.
Assigned
Step 2 · Work
Walk the statuses.
In progress, waiting on parts, done — one tap each.
Lifecycle
Step 3 · Log
Log the time and the notes.
Billed hours to the job; notes to the right reader.
TimeNotes
Start
Tech comes with every plan.
The technician’s console is part of every AppSite plan, on every phone.
Give your technicians their day.
Assigned jobs, the lifecycle, the hours — on the phone in their pocket.